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ODEK Technologies specialises in providing onestop, customised technology infrastructure solutions for the modern enterprise.

ODEK Technologies employs world-leading technologies to deliver integrated solutions. We are committed to a transparent and value-driven business model, constantly looking for ways to enhance customer value. Our goal is to bring value to our clients by implementing tested enterprise solutions at the best price. The more scale we achieve, the more value and discounts we can pass on to our clients.

- Tailormade end-to-end IT Infrastructure.

Having access to experienced CTO and IT infrastructure resources, who partner with and consult to your business, is critical in ensuring that you receive an optimal solution that addresses your specific business requirements. Key to our approach is not selling what we have—or what carries the highest margin—but selling what you need.

- Expert, enterprise solutions.

ODEK Technologies staff are specialists in their field. Engineers are certified in a variety of technologies such as VMWare, Veeam, Fortigate, Microsoft Office and many other technologies.

We don’t employ sales people who are incentivised to increase your spend. Instead, you will be assigned a dedicated technical expert that will act as your account manager.

Your account manager is measured on three key outputs:

  • Your satisfaction with our overall service.
  • The value they manage to unlock for your business.
  • Maintaining the promised and expected service levels.

Your account manager provides you with a single point of contact and affords you accountability for all your ICT services. You will no longer need to spend hours navigating various ICT suppliers, none of which take responsibility for service failure or lack of delivery. Your accounting department will also receive a single integrated invoice for all ICT services consumed.

- Services

Complete solutions, from desktop setup, voice, network and printing to private cloud hosting.

ODEK Technologies works with you to define a strategy, in order to build a custom Infrastructure architecture that delivers on specific requirements.

+ End-to-end Infrastructure

Infrastructure Management and Data Center

Network and Security Optimisation

Physical Servers and Storage

Virtual Machine Management

Standard and Enterprise Databases

Virtual Apps, Citrix and Desktops

Voice Platforms and Services

Fileservers, Domain Controllers and Exchange

Endpoint device and support

+ Supporting Services

Stock management

Equipment sourcing, asset management, software
licensing and supplier management.

Budget

Monthly budget reports are provided with
complete transparency of pricing models and
supplier invoices.

Hardware maintenance

All equipment maintenance and replacements are
taken care of promptly and cost-effectively.

Monitoring

Operations are monitored to ensure optimal and
expected functioning.

Back-ups

Onsite and offsite back-ups, at routine intervals, for
peace of mind.

+ Rent-to-Sweat

Any device, at its best price. ODEK Technologies’ unique Rent-to-Sweat offering revolutionises the way you approach asset rental and consumption. This world-first model unlocks, on average, 15-20% additional value over the lifetime of an IT asset.

- Help and Support

Tech hassles don’t keep office hours.

If you’re working late ODEK Technologies offers 24/7 1st line engineer support. On-site troubleshooting is available for both software and hardware, and working devices are swapped for faulty ones while maintenance takes place. We provide remote management and monitoring of all equipment. Problems may be fixed before you even know about them!

Testimonials

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Joined ODEK Alliance 2013

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